Syokwinz is committed to protecting the privacy and personal data of every member. This Privacy Policy document clearly explains how we collect, use, store, and safeguard your information as a user of the Syokwinz platform.
Your data is protected with 256-bit SSL encryption and stored securely in accordance with industry standards.
Syokwinz takes the privacy of its members very seriously. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the Syokwinz platform at syokwinz.net.
This Privacy Policy applies to all users of the Syokwinz platform, including website visitors, registered members, and anyone who interacts with our services in any capacity. By registering an account or using Syokwinz's services, you agree to the terms set out in this Privacy Policy.
Syokwinz operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We are committed to ensuring your personal information is handled with full responsibility and integrity.
Syokwinz collects various types of information to ensure our services are safe, fair, and satisfying. The information we collect falls into two main categories:
A. Information You Provide Directly
B. Automatically Collected Information
| Data Type | Description | Purpose |
|---|---|---|
| Device Data | Device type, operating system, phone model, screen resolution | Optimising platform display |
| Network Data | IP address, connection type, general geographic location | Security & fraud detection |
| Browser Data | Browser type, version, language, cookies | Enhancing user experience |
| Activity Data | Pages visited, games played, session duration | Analytics & service improvement |
| Transaction Data | Deposit, withdrawal, wagering and winnings history | Financial records & legal compliance |
Syokwinz uses your personal data only for legitimate and necessary purposes. Below are the primary ways we use the information collected:
Syokwinz does not sell, rent, or trade members' personal information to third parties for their own marketing purposes. However, there are limited circumstances where we may need to share your data with trusted parties:
All third parties that receive data from Syokwinz are bound by strict confidentiality agreements and are only permitted to use that data for the specific purposes agreed upon. Syokwinz ensures that all data transfers comply with relevant data protection standards.
Syokwinz invests seriously in data security to ensure every member's personal information is protected at all times. Our technical and organisational security measures include:
While we take all reasonable steps to protect your data, no security system is completely infallible. In the event of a data breach that may affect your rights, Syokwinz will notify you within the timeframe required under applicable law.
Syokwinz uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
The following are the types of cookies we use:
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Syokwinz platform. For more information on managing cookies in your browser, refer to your browser's help settings.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by Syokwinz. Below is a summary of your rights:
You have the right to request a copy of the personal data we hold about you. Data access requests can be submitted by emailing support@syokwinz.net.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected promptly.
You may request the deletion of your personal data under certain circumstances, subject to our legal obligations to retain specific records.
You may opt out of receiving marketing communications from Syokwinz at any time by using the unsubscribe link in any email or by contacting us directly.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider, subject to relevant technical limitations.
In certain circumstances, you may request that we restrict the processing of your personal data while a dispute or request is being resolved.
To exercise any of the above rights, please contact the Syokwinz privacy team at support@syokwinz.net. We will process your request within 30 business days of receipt.
Syokwinz retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Retention periods are also determined by applicable legal and regulatory requirements.
Once the relevant retention period has expired, Syokwinz will securely delete or anonymise your data using methods that comply with industry standards.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Syokwinz handles your personal data, please don't hesitate to get in touch with us.
If you are dissatisfied with how we handle your privacy complaint, you have the right to refer the matter to the Department of Personal Data Protection Malaysia or the relevant regulatory body.
Data protection is not just a policy — it is our daily commitment to every Malaysian member.
Every transaction and data transfer between your device and Syokwinz's servers is protected by bank-grade SSL encryption. Your information cannot be intercepted or read by unauthorised parties.
Syokwinz operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are recognised and protected at all times.
Syokwinz has never sold, and will never sell, members' personal data to any third party for marketing purposes. Your data is used solely to improve your experience on our platform.
All transactions via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX are processed through certified payment gateways. Your financial details are not stored directly on Syokwinz's systems.
If we detect any suspicious activity on your account, Syokwinz's system will immediately send a notification via email or SMS to your Malaysian number as a proactive safeguard.
Through your Syokwinz account settings, you can manage your privacy preferences, control the types of communications you receive, and submit personal data requests at any time.